Telehealth programs have become almost a given at healthcare organizations, but they’re still underutilized — and their potential impact is often underestimated. The seventh annual telehealth benchmark survey from Becker’s…
We’re witnessing the dawn of a new era in healthcare. Virtual care is no longer a ‘nice-to-have,’ AI is always one step ahead, and patients have more choice (and more…
Less than a third of healthcare organizations conduct quality assurance (QA) on virtual visits more than once per month, a new survey from AI-enhanced clinical operations company Verbal found. The…
Christian Milaster, telehealth guru and CEO at Ingenium Digital Health Advisors, and Dr. Wayne Pan, Medical Director at the San Francisco Health Plan, join Verbal CEO Waleed Moshen to discuss…
As telehealth continues to gain momentum as a vital tool in healthcare, there’s been a surge in the use of artificial intelligence to enhance its capabilities. One of the key…
Employee surveys make two things crystal clear: 1)Employees want feedback and 2)They aren’t getting enough of it. One international employee survey, for example, found that 72 percent of respondents rated…
Timely, comprehensive performance evaluations are essential for virtual care staff to stay up-to-date with the latest industry standards and ensure quality patient outcomes. However, many healthcare organizations struggle when it…
A new report from Sage Growth Partners highlights some of the major trends we should expect to see in virtual care in 2023, including a key shift in mindset by…