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Launch brings Verbal’s AI tools to the nation’s most popular telehealth platform

Verbal, a leading voice in AI-enhanced virtual care operations, today announced the launch of Verbal’s AI tool suite in the Zoom app marketplace.

Verbal’s integration with Zoom allows virtual care providers to automatically capture and analyze call audio via their Zoom app, with no need for complex integrations with communication providers. Zoom Workplace is widely considered the most popular platform for telehealth encounters in the U.S., so this launch opens the door for providers large and small to take advantage of Verbal’s AI-powered clinical documentation and real-time quality assurance (QA) and training tools.

The Verbal AI app helps providers save time and energy, enhance patient experiences, and drive revenue as part of value-based care.

Enhancing care quality and clinical operations with Verbal

The integration of the Verbal bot with Zoom virtual visits is a response to the needs of healthcare professionals for efficient and effective virtual care delivery.

Key benefits of the Verbal AI app in Zoom Workplace:

  • Save provider time and energy: Verbal AI automatically generates clinical documentation including SOAP, SBAR, therapy progress notes, and more, with notes and summaries tailored to an organization’s compliance requirements and best practices. Studies have found physicians spend nearly 50 percent of their time on dull, repetitive admin tasks like clinical notes, so generative AI tools like Verbal can have a major impact on provider capacity and job satisfaction.
  • Improve patient experience: Along with enabling providers to focus on patients instead of note-taking, Verbal offers providers real-time guidance, reminders, and feedback tailored to each organization’s best practices, and webside manner standards, helping to foster better patient engagement and trust. Verbal also offers automated QA based on an organization’s best practices.
  • Drive revenue and lower costs: By streamlining administrative tasks, Verbal allows healthcare providers to see more patients. Meanwhile, Verbal’s real-time QA and training tools ensure the consistently high-quality care key to success in value-based care models, where patient satisfaction and care quality are directly tied to revenue.

Practical solutions for virtual care

The addition of the Verbal bot to the Zoom app marketplace offers a practical solution for healthcare providers looking to optimize virtual care delivery, with no need for complex integrations.

Learn more about the Verbal AI suite at the Zoom app marketplace.

Waleed Mohsen

Author Waleed Mohsen

Waleed Mohsen is the CEO and founder of Verbal. He has been named a UCSF Rosenman Innovator and has over 10 years of experience working with leaders of hospitals and medical institutions in his business development roles at Siemens and Cisco

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