Optimize Virtual Care Ops with Generative AI

Verbal generates clinical notes and shares insights on 100% of calls, offering managers new visibility into team performance while giving providers the time and energy they need to do their best work.


Get the latest on how AI is transforming telehealth, virtual mental health care, insurance contact centers and more.

Zinnia Health offices
Call centers

Zinnia Health boosts agent performance and revenue with AI-powered QA and feedback

Zinnia Health is a leading mental health and substance disorder treatment center that provides inpatient…
Telehealth nurse on phone

Can you “templatize” a quality telehealth visit?

Christian Milaster, telehealth guru and CEO at Ingenium Digital Health Advisors, and Dr. Wayne Pan,…
Frustrated call center worker
Call centers

Call center turnover: 10 quotes on why staff quit

Call center training takes months, but yields shockingly high turnover. According to data from Procedure…