Verbal safeguards patients
and lowers provider risk

with AI that helps you solve problems before they escalate

Minimize compliance risk with 100% coverage

Verbal audits all relevant interactions and documentation, whatever their form: In-person or remote, phone or video call, human or AI-generated.

Seamless integration with your stack

Verbal works with all major communication platforms, EMRs and EHRs, with no disruption to your workflows

Retrospective and real-time risk detection

Analyze interactions across all teams, programs and partners. Flag compliance issues instantly, before they lead to penalties or clawbacks.

Accreditation-ready, always compliant

Streamline compliance with accreditation organizations. Stay audit-ready and on-track with key quality and regulatory standards.

Save time and lower staffing costs

No more manual reviews. Audit 100% of interactions to uncover risks in appeals, grievances, and customer experience, all while lowering overhead.

Verbal is creating a new normal

for healthcare teams of all stripes

"Verbal is one of the most powerful tools I’ve seen to drive clinical accountability at scale"

Fred Brown
Former Chairman, The Joint Commission & American Hospital Association

"[The checklist] helps us make sure that we’re hitting all the key points on every single call...It’s a great training tool, because our main goal is providing quality care. It guarantees no subject goes missed with [the client]."

Desiree Moore
Community Partnerships Supervisor, Boswell

“This has saved me a lot of time.”

Cynthia Stava
Therapist

"Verbal is one of the most powerful tools I’ve seen to drive clinical accountability at scale"

Fred Brown
Former Chairman, The Joint Commission & American Hospital Association

"[The checklist] helps us make sure that we’re hitting all the key points on every single call...It’s a great training tool, because our main goal is providing quality care. It guarantees no subject goes missed with [the client]."

Desiree 1
Community Partnerships Supervisor, Boswell

“This has saved me a lot of time.”

Cynthia 1
Therapist

"The biggest difference is just the ability to train those [motivational interviewing] skills better."

Rebecca 2
Healthcare Coach and Preceptor

"It's free'd up my time and [our providers'] time"

Robin 2
Director of Clinical Operations

"It doesn’t matter that I have experience [at] another agency...This is a new agency, new program, new rules.

Rosa 2
Community Health Advocate

"For me, I love the checklist, it's extremely useful and I think a lot of [the therapists] also appreciated having the checklist there during the consult."

Stephanie 1
Registered Dietician Supervisor

"Being able to save [our therapists] that 10-15 minutes per session, where they don’t have to actually put in that mental energy and take that time is a huge win."

Shereen 1
Psychology Group Practice Owner

"From a management perspective, it’s really helped me get a metric. We didn’t quite have something that was easily referenced."

Kerri
Coaching Team Manager

“All of us are glad we have [Verbal], and don’t want to go back to not having it.”

Rebecca 1
Healthcare Coach and Preceptor

"The biggest difference is just the ability to train those [motivational interviewing] skills better."

Healthcare Coach and Preceptor

"It's free'd up my time and [our providers'] time"

Director of Clinical Operations

"It doesn’t matter that I have experience [at] another agency...This is a new agency, new program, new rules.

Rosa Brito
Community Health Advocate

"For me, I love the checklist, it's extremely useful and I think a lot of [the therapists] also appreciated having the checklist there during the consult."

Registered Dietician Supervisor

"Being able to save [our therapists] that 10-15 minutes per session, where they don’t have to actually put in that mental energy and take that time is a huge win."

Dr. Shereen Mohsen
Psychology Group Practice Owner

"From a management perspective, it’s really helped me get a metric. We didn’t quite have something that was easily referenced."

Kerri Reyes
Coaching Team Manager

“All of us are glad we have [Verbal], and don’t want to go back to not having it.”

Healthcare Coach and Preceptor
The Problem

The status quo won't do

Level up compliance with AI

At the forefront of AI and healthcare technology

We’re proud to work with some of the most influential organizations shaping the future of healthcare and AI, all with a common vision: a safer, smarter healthcare system.

Healthworx Accelerator

Healthworx was designed to help innovative startups navigate the healthcare system through advisory, curriculum, and exposure to key industry stakeholders. Verbal was accepted to this 12 week accelerator program in November 2024.

Nvidia Inception Program

The NVIDIA Inception Program is designed to help startups accelerate innovation and growth. Verbal was accepted in December 2024, giving our team access to access to cutting edge AI resources.

Google for Startups Cloud Program

The Google for Startups Cloud Program is designed to give innovative AI startups access to the best of Google’s infrastructure, AI products, and foundation models. Verbal was accepted into this program August 2024.

Got questions?

Verbal's got answers

What is Verbal?

Verbal is an AI-platform for healthcare compliance that automates regulatory adherence work to reduce costs, improve oversight, and increase coverage.

Who is Verbal for?

Verbal is for healthcare organizations who must follow regulatory and compliance guidelines, as well as AI-agent developers for healthcare organizations.

How does Verbal work?

Verbal lives at the interface between patients, providers, and AI agents. It integrates into an organization's communications platform to monitor and report on a team's compliance. It audits human or AI-generated clinical notes for regulatory compliance, and automates adherence to requirements for billing, accreditation, clinical protocols, and patient experience.

During phone and video calls, Verbal displays a responsive checklist tailored to an organization’s best practices, customized for that type of interaction.

Verbal analyzes calls in real time and marks off checklist items as they're completed, allowing users to stay on track with their care delivery goals.

After a call ends, Verbal generates post-call insights, including a 0-100% adherence score, which gives staff and managers a clear sense of how well teams are sticking to compliance rules and quality standards. No need to sit through hours of recordings for QA.

How can teams use Verbal?

Automated quality assurance (QA): Verbal can generate a 0-100% adherence score based on your organization’s unique best practices.

Automated documentation auditing: Verbal can audit clinical documentation, call notes and call summaries, either generated by Verbal, an AI scribe, or a human provider. Armed with the understanding of your organization’s protocols and best practices, Verbal ensures all chart notes are complete and compliant.

Performance review / call analytics: Verbal's analytics dashboard shows real-time insights for providers to see exactly who needs help and where. Weekly summaries break down the data into bite-size actions to help managers drive 100% compliance across all required protocols.

Workflow optimization: Verbal’s automated documentation and QA saves teams 3 hours or more per day on average, allowing staff to skip manual call audits and other dull admin work, driving higher staff productivity and satisfaction (and less burnout).

What makes Verbal unique?

Verbal is the first AI platform purpose-built for healthcare compliance teams. It can help organizations reduce labor costs, minimize regulatory risk and get visibility into 100% of patient interactions.

  • Verbal not only streamlines admin work like note-taking, but also drives continuous performance improvement and a higher-quality experience for both patients/clients/customers and staff. 
  • Virtual scribes summarize conversations, but they don’t evaluate them. A manager will not know where staff may have made mistakes, and thus, they’re likely to keep making the same mistakes in future interactions.
  • By combining automated call notes with QA/feedback, Verbal provides the same operational benefits of virtual scribes but also improves the conversation quality to drive downstream success metrics like clinical outcomes and patient experience. 

Ready to put your compliance on autopilot?

Give your team the insights they need to do their best work

No-commitment trials available