AI-powered QA and compliance for life sciences

Ensure cross-program compliance and get structured insights on every interaction
"Verbal is raising the bar for care quality across the entire healthcare landscape.”
Fred Brown
Former Chairman, The Joint Commission & American Hospital Association

Elevate every patient touchpoint with Verbal

Regulatory confidence

Verbal ensures your drug safety and financial assistance lines adhere to FDA, EMA, and global compliance requirements.

Scalable efficiency

Automate workflows, handle more inquiries, and focus on patient care—not paperwork.

Data-driven decisions

Leverage insights from every interaction to refine support programs and strategic initiatives.

Highly-regulated interactions stay compliant & documented

Ensure compliance across clinical trials, pharma, patient support and more
Streamline your compliance efforts
Clinical Trials & Research
AE reporting & patient communications
Medical Affairs & Market Access
Compliant MSL & HCP engagement
Pharmaceutical & Biotech
FDA, EMA, & global standards
Problem

The hidden risks in every conversation

From adverse event reporting to fielding medical inquiries, life sciences teams manage high-stakes interactions daily. Without the right oversight, small errors lead to big compliance gaps, patient safety issues and reputational risk

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Fragmented oversight

Global teams and outsourced vendors make it difficult to monitor interactions consistently, putting compliance and safety at risk.

Unstructured data, unclear signals

Key information gets buried in call notes and free text, making it hard to identify trends, risks, or opportunities to improve.

High stakes, low margin for error

Delays and documentation gaps won't fly when you face adverse events (AE), off-label questions and patient safety concerns.

Solution

Reduce risk, ensure quality and compliance

Consistent QA across teams

Track compliance, accuracy and safety for 100% of interactions across geographies, languages, vendors and partners

Free text to data insights

Turn free-text notes into structured, searchable data to spot trends, flag risks, and boost patient safety and experience

Real-time critical risk alerts

Verbal flags AEs, off-label inquiries and other critical risks immediately so you can act quickly to meet regulatory standards

Ready to put your compliance on auto-pilot?

Let's get your people back to patient care

No commitment trials available