Case studies from

some of our customers

See how others are streeamlining healthcare compliance with Verbal

A few words about Verbal

from our cherished customers

"Verbal is one of the most powerful tools I’ve seen to drive clinical accountability at scale"

Fred Brown

Former Chairman, The Joint Commission & American Hospital Association

"Nurses that came in to us...that never had formal training in MI...are now just demonstrating these amazing skills because we've been able to utilize Verbal."

Rebecca Nikuosokhan

Healthcare Coach and Preceptor

"Using those analytics helps me determine the next course of action to better support the coaches, so they can better support the patients."

Sonja Ranck

Sr. Director of Clinical Operations

"[The checklist] helps us make sure that we’re hitting all the key points on every single call...It’s a great training tool, because our main goal is providing quality care. It guarantees no subject goes missed with [the client]."

Desiree

Community Partnerships Supervisor

“This has saved me a lot of time.”

Cynthia Stava

Therapist

"Verbal is one of the most powerful tools I’ve seen to drive clinical accountability at scale"

Fred Brown

Former Chairman, The Joint Commission & American Hospital Association

"Nurses that came in to us...that never had formal training in MI...are now just demonstrating these amazing skills because we've been able to utilize Verbal."

Rebecca Nikuosokhan

Healthcare Coach and Preceptor

"Using those analytics helps me determine the next course of action to better support the coaches, so they can better support the patients."

Sonja Ranck

Sr. Director of Clinical Operations

"[The checklist] helps us make sure that we’re hitting all the key points on every single call...It’s a great training tool, because our main goal is providing quality care. It guarantees no subject goes missed with [the client]."

Desiree

Community Partnerships Supervisor

“This has saved me a lot of time.”

Cynthia Stava

Therapist

"It's made it simpler in terms of being able to ensure the quality of the call."

Robin Walton

Director of Clinical Operations

"It doesn’t matter that I have experience [at] another agency...This is a new agency, new program, new rules.

Rosa Brito

Community Health Advocate

"It helped me get better at what I was doing...It was exciting to look at your score and then go back and figure out what you did wrong so you get it right for the next call."

Kathy Ivins

Contact center agent

"Being able to save [our therapists] that 10-15 minutes per session, where they don’t have to actually put in that mental energy and take that time is a huge win."

Dr. Shereen Mohsen

Psychology Group Practice Owner

"From a management perspective, it’s really helped me get a metric. We didn’t quite have something that was easily referenced."

Kerri Reyes

Coaching Team Manager

"It's made it simpler in terms of being able to ensure the quality of the call."

Robin Walton

Director of Clinical Operations

"It doesn’t matter that I have experience [at] another agency...This is a new agency, new program, new rules.

Rosa Brito

Community Health Advocate

"It helped me get better at what I was doing...It was exciting to look at your score and then go back and figure out what you did wrong so you get it right for the next call."

Kathy Ivins

Contact center agent

"Being able to save [our therapists] that 10-15 minutes per session, where they don’t have to actually put in that mental energy and take that time is a huge win."

Dr. Shereen Mohsen

Psychology Group Practice Owner

"From a management perspective, it’s really helped me get a metric. We didn’t quite have something that was easily referenced."

Kerri Reyes

Coaching Team Manager

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