Safeguarding patient data
isn't just critical, it's the law
Verbal goes beyond compliance with robust encryption, access controls, and certifications that guarantee the highest levels of data security.
Patient privacy is our top priority
Verbal goes beyond compliance with robust encryption, access controls, and certifications that guarantee the highest levels of data security.
We sign Business Associate Agreements (BAAs) with all our customers, ensuring that Verbal meets the stringent requirements set out by HIPAA. This guarantees that we handle sensitive patient data responsibly and lawfully.
Verbal is HITRUST certified—one of the most rigorous security frameworks in healthcare. This certification ensures that we’re following best practices for managing risk, data security, and compliance with healthcare regulations.
We rise to the responsibility
Verbal is built with enterprise-grade security to protect sensitive healthcare data at every level. Our platform is HIPAA-compliant and follows industry best practices to ensure confidentiality, integrity, and availability. With end-to-end encryption, strict access controls, and continuous monitoring, Verbal safeguards your data while enabling seamless compliance with regulatory requirements.
End-to-end encryption
Every interaction is sacred, that is why each & every word is carefully encrypted at rest and in transit
Automated PII redaction
Personal identifying information is removed from every transcript, protecting your patients and your business
Penetration testing
Regular pen tests help spot any weak spots in our system which attackers might take advantage of
Security you can trust
In the healthcare industry, safeguarding customer data means protecting very personal and sensitive private information. To help uphold that commitment, Verbal complies with nationwide regulatory standards. As part of the ongoing compliance and certification process, we regularly undergo comprehensive third-party audits that examine every aspect of our security, continually re-evaluating our policies, procedures, and technical implementations.
How we protect your data
Access to Personal Identifiable Information (PII) is strictly controlled. PII is always redacted as the first step in our process. Production data is always hosted in the United States and managed by resources based in the United States for absolute security.
Security Resources
Explore our resources for detailed documentation on Verbal’s security measures and compliance standards
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