Conversational Analysis
Elevate conversations
with AI-driven metrics
Verbal listens to the whole conversation, tracking pace, talk/listen ratio, and real-time sentiment analysis. Because sometimes, it’s not what’s said but how it’s said.
Humans talk in different ways
Effortlessly improve hidden vulnerabilities and optimize your team's conversational tactics based on the leaders within your organization.
Missing the subtle cues
You can transcribe every word of a conversation, but without understanding how things were said, you're only getting half the story. Was the provider too rushed? Did the patient sound frustrated? Traditional QA misses these subtle cues that can affect care quality and patient satisfaction.
Verbal’s Conversational Analysis goes beyond just capturing words—it analyzes the tone, pace, and even the balance of the conversation. This powerful tool gives managers and QA personnel a clearer picture of both provider and patient communication, so you can ensure not just compliance but compassion.
Ready to put your compliance on auto-pilot?
Let's get your people back to patient care
No commitment trials available