Compliance and QA automation for digital health
The Verbal AI ensures compliance, enhances care quality, and optimizes workflows, allowing you to scale confidently while delivering an exceptional patient experience
"Using those analytics helps me determine the next course of action to better support the coaches, so they can better support the patients."
Because compliance is critical–and all together exhausting
Minimize risk, scale care delivery
Virtual Care & Automation
Platforms & AI Governance
Operations
Barriers to effective care
Disjointed systems and manual processes don’t just slow teams down—they create compliance risk, compromise patient safety, and make it harder to deliver consistent, high-quality care.
Inconsistent notes & oversight
Disjointed notes and workflows make it hard to track quality, prove compliance, or prepare for audits—putting programs at risk.
Care gaps & missed interventions
Without automation or visibility, proper care falls through the cracks—hurting engagement, outcomes, and accreditation readiness.
Conflicting cross-team execution
InDistributed and remote teams often vary in how they deliver care, leading to inconsistent experiences and potential compliance issues.
Clearer paths to better health
Audit-ready documentation
Automated gap detection
Standardized workflows at scale
Hear from other digital health customers of Verbal
“It's a small tweak. But it can make such a huge difference.”
"Using those analytics helps me determine the next course of action to better support the coaches, so they can better support the patients."
“New [staff] coming on have really appreciated having that checklist...You’re developing muscle memory in this new role.”
“As a training tool, it’s phenomenal...We [hired] three new coaches since March and they are loving Verbal.”
“We wanted to find a way to structure the visits”
“Verbal has made a tremendous impact on the quality of work that our advocates are able to provide.”
“It helps hold [advocates] accountable because they can see in real time what they’re doing well [and] what they [can improve]”
"It doesn’t matter that I have experience [at] another agency...This is a new agency, new program, new rules.
"[The checklist] helps us make sure that we’re hitting all the key points on every single call...It’s a great training tool, because our main goal is providing quality care. It guarantees no subject goes missed with [the client]."
"I'm in love with this program...I call Verbal my boyfriend"
"With Verbal, we're going to be able to surpass our own limits."
”It's a small tweak. But it can make such a huge difference.”
”At the end of the day, it's just so nice to be done.”
“I love it because the summary comes up fairly quickly, I can take a quick look at it add to it if I need to, and then I'm done for the day, versus before it was over an hour of extra time to do everything, sometimes even up to two hours.”
“It's a really huge win to have a summary already established for you...And, honestly, we've all agreed that sometimes the summary is even better than we would have been able to write [ourselves].”
"This is really a way to fast-track the training process"
"There’s no more guessing or assuming. We have it at our fingertips what someone is struggling with in Verbal."
"It helped me get better at what I was doing...It was exciting to look at your score and then go back and figure out what you did wrong so you get it right for the next call."
"For me, I love the checklist, it's extremely useful and I think a lot of [the therapists] also appreciated having the checklist there during the consult."
"Being able to save [our therapists] that 10-15 minutes per session, where they don’t have to actually put in that mental energy and take that time is a huge win."
"From a management perspective, it’s really helped me get a metric. We didn’t quite have something that was easily referenced."
“This has saved me a lot of time.”
Ready to put your compliance on auto-pilot?
Let's get your people back to patient care