The Audit.

Verbal's healthcare AI & compliance blog

Get the latest on how AI is transforming healthcare quality and compliance across telehealth, virtual mental health, healthcare contact centers and more

October 21, 2026

"Good enough" is healthcare AI's ticking time bomb

The adherence gap in clinical quality and compliance is widening, the risk is growing, and for many organizations deploying AI tools it may only be a matter of time until it surfaces all at once as a sentinel event.

October 20, 2026

Council for Healthcare AI Responsibility & Safety (CHAIRS) hosts first live panel: The Adherence Gap

Members of the Council for Healthcare AI Responsibility & Safety (CHAIRS) explore the challenges of quality control and auditing in today's healthcare industry, and how AI is set to scale the issues.

August 17, 2026

Former Joint Commission leaders form council to address gaps in clinical AI oversight

Council for Healthcare AI Responsibility & Safety (CHAIRS) forms alongside publication of inaugural report on clinical adherence gaps, documenting how current QA methods fail to keep pace with AI deployment

April 2, 2026

When it comes to healthcare quality, most leaders are just guessing

Healthcare leaders assume care protocols are being followed. Few can actually prove it.

January 12, 2026

“AI everywhere” in healthcare: airbag or asbestos?

AI in healthcare holds tremendous promise, but we can't let our excitement blind us to the risks of rushing.

October 6, 2025

Verbal AI announced as qualified solution for healthcare compliance on Mayo Clinic Platform

Verbal’s AI-powered clinical compliance solutions are now available to Mayo Clinic Platform's network of over 50 affiliated healthcare organizations

September 26, 2025

“Can we?” vs. “Should we?”: How AI changes every business decision

When capacity constraints disappear, strategic vision becomes key. AI's real competitive advantage isn't just efficiency, it’s giving organizations the space to think bigger.

September 11, 2025

The four stages of healthcare compliance burnout

Healthcare compliance often feels like an unwinnable game, and burnout is the ultimate Game Over.

August 18, 2025

AI in healthcare: A conversation with Waleed Mohsen, CEO of Verbal

In this interview, Verbal's CEO discusses the critical balance between leveraging AI's capabilities in healthcare while managing its risks, and explores how AI tools can help providers maintain quality standards and regulatory compliance in patient interactions.

August 25, 2025

Healthcare QA: "We can't" or "We must"

Until recently, it’s essentially come down to this: Your team either has the resources to audit transcripts and documentation, give feedback and track performance…or they don’t. But AI had upended this paradigm.