The Audit.

Verbal's healthcare compliance blog

Get the latest on how AI is transforming healthcare quality and compliance across telehealth, virtual mental health, healthcare contact centers and more

January 12, 2026

“AI everywhere” in healthcare: airbag or asbestos?

AI in healthcare holds tremendous promise, but we can't let our excitement blind us to the risks of rushing.

October 6, 2025

Verbal AI announced as qualified solution for healthcare compliance on Mayo Clinic Platform

Verbal’s AI-powered clinical compliance solutions are now available to Mayo Clinic Platform's network of over 50 affiliated healthcare organizations

September 26, 2025

“Can we?” vs. “Should we?”: How AI changes every business decision

When capacity constraints disappear, strategic vision becomes key. AI's real competitive advantage isn't just efficiency, it’s giving organizations the space to think bigger.

September 11, 2025

The four stages of healthcare compliance burnout

Healthcare compliance often feels like an unwinnable game, and burnout is the ultimate Game Over.

August 18, 2025

AI in healthcare: A conversation with Waleed Mohsen, CEO of Verbal

In this interview, Verbal's CEO discusses the critical balance between leveraging AI's capabilities in healthcare while managing its risks, and explores how AI tools can help providers maintain quality standards and regulatory compliance in patient interactions.

August 25, 2025

Healthcare QA: "We can't" or "We must"

Until recently, it’s essentially come down to this: Your team either has the resources to audit transcripts and documentation, give feedback and track performance…or they don’t. But AI had upended this paradigm.

June 6, 2025

CMS ramps up RADV audits

CMS is taking a no-more-Mr-Nice-Guy approach to compliance, especially when it comes to Risk Adjustment Data Validation (RADV). And it’s looking like it has AI on its side. Can you say the same?

August 25, 2025

Forget “fingers crossed” — it’s time to QA healthcare AI

AI is revolutionizing healthcare, but is the work being “done well" or just being "done?” And if humans can’t double check every output, is the answer more AI?