The rise of virtual care has brought with it a slew of benefits for providers of all stripes — from a reduction in patient no-show rates to shorter appointments and…
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Employee surveys make two things crystal clear: 1)Employees want feedback and 2)They aren’t getting enough of it. One international employee survey, for example, found that 72 percent of respondents rated…
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Timely, comprehensive performance evaluations are essential for virtual care staff to stay up-to-date with the latest industry standards and ensure quality patient outcomes. However, many healthcare organizations struggle when it…
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A new report from Sage Growth Partners highlights some of the major trends we should expect to see in virtual care in 2023, including a key shift in mindset by…
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Telehealth is now firmly established as a key form of care delivery in most practices and hospitals, with many organizations now shifting from program implementation or expansion to optimization. Indeed,…
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As we enter 2023, it’s clear that virtual care isn’t going anywhere. And as healthcare organizations build long-term telehealth strategies, it’s crucial that virtual care leaders take steps to prioritize…
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To say artificial intelligence (AI) is having its moment would be an understatement. People everywhere are buzzing about the potential of AI to revolutionize everything from art and finance to…
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While most telehealth organizations would agree that quality assurance (QA) is key to ensuring a positive patient experience and measuring staff performance, many teams are convinced that comprehensive QA is…
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Key takeaways: Despite the post-COVID shift to virtual care, many organizations have yet to prioritize telehealth-specific nurse training and support. Telehealth nursing comes with a slew of unique challenges, but…
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For many healthcare organizations, the massive shift to virtual care sparked by the pandemic was a trial by fire. Facing unprecedented demand for telehealth and hybrid care services, organizations were…
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