Telehealth is now firmly established as a key form of care delivery in most practices and hospitals, with many organizations now shifting from program implementation or expansion to optimization. Indeed,…
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As we enter 2023, it’s clear that virtual care isn’t going anywhere. And as healthcare organizations build long-term telehealth strategies, it’s crucial that virtual care leaders take steps to prioritize…
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To say artificial intelligence (AI) is having its moment would be an understatement. People everywhere are buzzing about the potential of AI to revolutionize everything from art and finance to…
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As mental health care has increasingly shifted online, there's been growing interest in the role artificial intelligence (AI) could play in improving mental health therapy, especially in the virtual care…
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While most telehealth organizations would agree that quality assurance (QA) is key to ensuring a positive patient experience and measuring staff performance, many teams are convinced that comprehensive QA is…
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Key takeaways: Despite the post-COVID shift to virtual care, many organizations have yet to prioritize telehealth-specific nurse training and support. Telehealth nursing comes with a slew of unique challenges, but…
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For many healthcare organizations, the massive shift to virtual care sparked by the pandemic was a trial by fire. Facing unprecedented demand for telehealth and hybrid care services, organizations were…
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