Verbal is an AI virtual care assistant that uses natural language processing to offer real-time feedback and QA on 100% of virtual care calls, allowing care teams to skip manual audits, streamline training and focus more on what matters most: their patients.
Relieve staff of tedious work
Automated call documentation captures relevant data while reducing time spent on admin tasks, boosting job satisfaction
Streamline QA & compliance
Automated QA ensures staff are following organizational protocols, saving managers from manually reviewing recordings
Ditch checklists & retrainings
Automated coaching tools prompt staff during live calls if protocols are missed, educating while ensuring compliance
In this call, we can chat about the evolution of virtual care QA and training, demo Verbal and its use cases, and explore whether it’s right for you.