Optimize Virtual Care Ops with Generative AI

Verbal generates clinical notes and shares insights on 100% of calls, offering managers new visibility into team performance while giving providers the time and energy they need to do their best work.

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Get the latest on how AI is transforming telehealth, virtual mental health care, insurance contact centers and more.

Nurse at computer
QA

Survey: Nearly 70% of healthcare organizations QA virtual visits once per month or less

Less than a third of healthcare organizations conduct quality assurance (QA) on virtual visits more…
Zinnia Health offices
Call centers

Zinnia Health boosts agent performance and revenue with AI-powered QA and feedback

Zinnia Health is a leading mental health and substance disorder treatment center that provides inpatient…
Telehealth nurse on phone
QA

Can you “templatize” a quality telehealth visit?

Christian Milaster, telehealth guru and CEO at Ingenium Digital Health Advisors, and Dr. Wayne Pan,…