What if you could automate QA on 100% of telehealth calls while empowering your team with real-time coaching and support?
Verbal uses natural language processing to analyze every telehealth call, allowing managers to skip manual QA and get more time for additional direct reports, training or hiring. Meanwhile, real-time coaching tools help staff level up their expertise in record time, boosting compliance and allowing them to focus on what matters most: their patients.
Verbal is proud to join the innovators at ATA this year to discuss the future of telehealth. Schedule a meeting or visit us at the Startup Pavilion, S-12 to learn more about how Verbal can create a better telehealth experience on both ends of the line.
Streamline QA & compliance
Auto-QA analyzes 100% of conversations, ensuring staff follows protocols and saving managers from manual call audits.
Optimize onboarding & training
Real-time coaching tools alert staff if they miss protocols during a call, ensuring compliance and reinforcing training
Relieve staff of tedious work
Automated call documentation captures relevant data while reducing time spent on admin tasks, boosting job satisfaction
Take QA from pipe dream to 100%
What if you could automate QA on 100% of telehealth calls while empowering your team with real-time coaching and support?
Verbal uses natural language processing to analyze every telehealth call, allowing managers to skip manual QA and get more time for additional direct reports, training or hiring. Meanwhile, real-time coaching tools help staff level up their expertise in record time, boosting compliance and allowing them to focus on what matters most: their patients.
Verbal is proud to join the innovators at ATA this year to discuss the future of telehealth. Schedule a meeting or visit us at the Startup Pavilion, S-12 to learn more about how Verbal can create a better telehealth experience on both ends of the line.